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SERVICE LEGAL AGREEMENT

Hostcats Value Privacy

Hostcats recognize that privacy is important for you. Our privacy policy outlines the types of information we use or store when you use Hostcats services. Hostcats handles your information with most care, which includes personal data, company data and subscribed service data. These data will be strictly safe guarded with our internal security measures and will not be shared unless the law demands.

Acceptable Usage Policy

Report Abuse Policy

DMCA Complaint Form

Unlimited Hosting Policy

A normal shared hosting package uses shared resources i.e. multiple users share hosting packages on the same server. As we incorporate new technologies and add new servers to our fleet, we allow our users to do more hosting business with us. That means, we would be able to offer practically unlimited resources for our users who use our hosting products for genuine purpose.
Our every hosting package comes with set of AUPs which are agreed before you purchase our products. Following listed activities are not allowed in our shared environment.

  • File sharing, archive, backup, mirroring or distribution sites.
  • A site created primarily to drive traffic to another site.
  • Making your account resources available (whether for free or paid) to the general public.
  • Copyrighted content to which you do not hold usage or distribution rights.

Hostcats reserves the right to delete data stored on our servers that violates any of the terms in the Unlimited Policy and generally in our Terms of Service/ AUP.
Fair usage of resources by our clients allow us to provide unlimited hosting packages for them. For example, we have determined that anyone using over 25 GB [This could be changed] of disk space in our shared hosting is likely to be using our servers as a backup device or to host video content. This is not an acceptable in our shared hosting service. We also have similar limits for other hosting parameters.
This means, for all legitimate hosting owners, it is unlimited.

Information Collection and Sharing

We will track visitors visiting our website, this will be limited to geographical location, type of services in demand, browser etc. This practice is intended to improve our services and business. We collect your information such as name, email ID, telephone number, address, zip code, website and other personal details while placing an order, contacting sales/support through email, chat or phone. This information will be used only for responses or reminders related to subscribed services depending on user inquiries. We also will use these details to notify you with our latest offers or discounts or any scheduled maintenance activities on our servers. If you are not comfortable in receiving such mails you could always unsubscribe to this service. We will not sell, rent or surrender the information to any third parties unless demanded by law. We don’t have any kind of association with advertising organizations.

Security Of Information

Informations collected from you by Hostcats through www.hostcats.com while placing an order for a service, contacting sales/support through email, chat or phone will be stored in our secure servers. These servers have limited access only to management level personalities and technical directors. We make use of best technical practices to secure the server, such as SSL, dedicated and encrypted data storage with limited access to servers.

Payment Informations

We do not keep any kind of your payment account details or payment information on our servers. Payments and related information are processed by the payment gateways listed in www.hostcats.com only through their website. Additional charges on invoices which are paid via payment gateway’s, according to paying selection.

Payment Methods

Credit card, Debit Card, Net Banking, Cheque, Offline Payment, International payments.
Payment Gateway we use for accepting payments : Ccavenue, EBS, Paypal, Payza

External Sites

Our website may contain links to external sites, such as Google.com, Facebook.com, Twitter.com, cpanel.net and much more. We will not be responsible for any kind of issues you face from any of the external websites listed in www.hostcats.com. External websites is listed for better serving and providing third party information you may require in understanding our services. Protection and privacy of information which you provide in external sites are not governed by this privacy policy.

Contact

You could always contact us if you need to make some changes in the information provided at www.hostcats.com. You can also contact us if you have any questions on this privacy policy.

Payment Terms

Our payment terms for our Website Designs are 50% deposit, with the remaining invoice balance due Before your site goes live or maximum 6 weeks later. If your website design is not completed with this time frame the balance remaining is still due. The designer and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the website. If the client does not supply the designer complete text and graphics content for all pages contracted for within six weeks of the date the verbal contract to commence web design, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within 3 Weeks after verbal agreement to commence web design, an additional continuation fee of 10% of the total contract price will also be assessed each month until the website is advertised.