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Today our server "server101.hostcats.com" with IPs "220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199 & 188.8.131.52" will be down for 60 minutes with respect to platform upgrade.
There will be no loss of data while this task is taking place.
Sorry for the inconvenience.
We apologize for the inconvenience and thank you for your patience and continued support. Since we are facing intermittent webserver issue with the server our senior technicians are performing a critical kernel patching and security updates and resolving the matter with utmost priority. An estimated ETA was not determined at initial stages, ... Read More »
Dear Clients, We have an unscheduled maintenance work going on in our Datacentre where our NOC techs will be rearranging servers, carrying out migrations. During this procedure, there is a possibility of performance lag or downtime for few servers hosted in racks where maintenance is being carried out. server ip is : 184.108.40.206 and ... Read More »
We have an unscheduled maintenance work going on in our Datacentre where our NOC techs will be rearranging servers, carrying out migrations. During this procedure, there is a possibility of performance lag or downtime for few servers hosted in racks where maintenance is being carried out.We understand your concern but also require your cooperation ... Read More »
Yesterday, we had some critical maintenance carried out on few of our Linux servers and during the procedure, the services were offline and few of our customers experienced extended downtime. So what exactly happened? We needed to do a critical kernel patching and run security updates on the server, in the wake of a latest publicly ... Read More »
Dear Customers, Summary: We have detected a fault on the Fex vrack which requires replacing Actions: Replace Fex. Start: Tuesday, August 1st 2017, 9AM Affected servers : server77.hostcats.com>>220.127.116.11server75.hostcats.com>>18.104.22.168server76.hostcats.com>>22.214.171.124 Impact: Disconnection of the vrack network ... Read More »
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Dear Customers,One of our shared server 126.96.36.199 innodb storage engine is not responding,It will effect for domains which are using "innodb storage engine"Expected error on opening domain "Unknown storage engine 'InnoDB"We will restore ASAP, It may take some downtime. Kindly hold on. Meanwhile your patience is appreciated.Regards,Team ... Read More »
Dear Customers, We have detected a fault on the public Fex for few servers which requires replacingActions: Replacing the Fex.Start: July 5th 2017, 6h local time (12h FR time)Impact: Disconnection from the public network during the reboot/replacement time.Estimated time: 1hr to 2hr Effect on below ... Read More »
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