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You finally decided to approach a web-hosting company for hosting your
website. You got your domain name registered or perhaps you did not. Web
Hosting isn't like buying groceries - there are far too many things you have
to consider even for something that looks deceptively this simple as putting
up a website. It depends on how cautious you are and how you manage to bag
the best web-hosting provider available to serve you.
It would help you a great deal if you asked your potential web hosting
provider a few pointed questions such as those mentioned below, along with
the reasons as to why you need to ask ( for your knowledge).
1. Do they have sound customer support systems in place?
Now, you would find a lot of web-hosting serve providers online. Some of
them serve their customers promptly while some don't. It is very important
as a web master, or a web site owner for you to know how your potential
service provider rates on this aspect. You could shoot some pre-sales
questions about something you wanted to know or ask them one of these other
questions and wait to see the response period. If they don't respond within
24 hrs (the Industry Standard) you are talking to trouble-hosting providers.
Good customer service and the extent to which the provider would go to
educate you or familiarize you with their available services would mean a
lot to you as a client.
2. Server systems, technology, Data Centers, Back-up schedules: Does
your provider explain his standing on these?
Servers are a must for a web-hosting provider. It forms his basic
infrastructure. Back-systems are scheduled to run automatically and these
servers are backed-up as frequently as daily with some hosting providers.
What does your potential provider has to say about these things? Do they
mention the kind of technology they use? Do they have reliable back-up
systems at traceable data-centers? How are they equipped technically? Do
they have technical people on rolls?
3. Company data, financial standing and profitability: How sound is your
provider financially?
You must be wondering as to why you need to bother about your web-hosting
provider's financial standing - well, it so happens than some companies might be
new and there are chances that you could be talking to a fly-by-night operator.
Properly financial health also signifies a stronger management which might be
placed better to be able to serve its present and potential customers. However,
it is another entirely that some of the best of the web-site providers also make
losses and is not to be mistaken that they do not have good customer support or
services offered.
4. What might be scope of service provided?
What exactly is your service provider going to offer to you? Depending on your
requirements he must be able to provide everything (almost!) under one roof. You
could have wanted just a single page hosted or perhaps you wanted a 300 page
super content website -Do they have the range to suit your requirements? Under
your allocated budgets? Single page websites usually are simple HTML pages and
can be hosted easily. Your requirement can be very complex too which calls for
inclusion of different application platforms like PHP, asp.net and Java
extending up to scripts, forum, shopping carts, Intuitive control panels, plesk
and also enabling e-commerce. So can your service provider be able to provide
you all of this?
If you had plans of making a truly interactive and content rich site, you could
have thought of including content in the form of Video, streaming media, blogs,
chatting, live customer support and much more. You will have to ensure that your
service provider is able to provide you with all of this and much more.
5. What's your provider's take on Hosting reliability and up-time guarantee?
Up-time when it comes hosting means the time (expressed in percentages) the host
is available to access through the Internet. You would have seen a lot of
hosting providers mention a 99.9 % up-time guarantee. But then, you ought to
realize that any hosting application environment calls for maintenance too. You
should ask how the web-hosting provider manages to shuffle this time
efficiently. How do they manage their maintenance?
According to an extract from
wikipedia
"A popular claim from the popular hosting providers is '99% or 99.9% server
uptime' but this often refers only to a server being powered on and doesn't
account for network downtime. Real downtime can potentially be larger than
the percentage guaranteed by the provider. Many providers tie uptime, and
accessibility, into their own Service Level Agreement, or SLA. SLAs may or
may not include refunds or reduced costs if performance goals are not met.
One must be extremely careful when selecting a new company and they should
read all terms and conditions carefully. A potential customer should also
check out the web hosting company's Acceptable Use Policy in order to avoid
potential cancellation of services due to activities that are considered a
violation"
Hence, it is important to read all their terms and conditions carefully before
signing up any new company as mentioned above and never forget the Acceptable
Use Policy before signing on the dotted lines.
Abdul Vasi is a Marketing Expert specialized in Internet Marketing, His
Web hosting India Company
Hostcats provides you with reliable but
affordable web hosting solution for your online business. webhosting,
webhostingindia, webhost webhosting, webhostingbangalore, webhost Abdul Vasi is
a Marketing Expert specialized in Internet Marketing, His
Web hosting bangalore Company
Hostcats provides you with reliable but
affordable web hosting solution for your online business.
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